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Privacy Policy


Last updated: 10th July, 2024

Welcome to CapsAi (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://capsai.co and use our services

By using our site and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
When you register for an account or contact us, we may collect:
• Full name
• Email address

b. Usage Data
We collect information about your interactions with our site and services, including:
• IP address
• Browser type and version
• Pages visited and time spent
• Clicks and interactions
• Device identifiers

c. Uploaded Content
You may upload videos to use our captioning service. We may store and process these videos for transcription and editing purposes.

2. How We Use Your Information

We use the collected data to:
• Provide and operate our Services
• Improve, personalize, and expand our platform
• Monitor and analyze usage patterns
• Communicate with you regarding your account or updates
• Enforce our terms and prevent fraud
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:
• Service Providers: Such as cloud hosting and analytics partners
• Legal Authorities: When required by law, or to enforce our terms
• Affiliates: If CapsAi is acquired or merged, your data may be transferred

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze usage. You can control cookies through your browser settings.

5. Data Security

We implement appropriate security measures to protect your data. However, no system is completely secure. We encourage you to use strong passwords and notify us of any unauthorized activity.

6. User Rights

Depending on your location, you may have the right to:
• Access, update, or delete your personal data
• Object to or restrict data processing
• Request data portability
• Withdraw consent at any time
To exercise these rights, contact us at support@capsai.co

7. Data Retention

We retain your data only for as long as necessary to provide our services and fulfill legal obligations.

8. Third-Party Services and Links

Our site may include links to or content from third parties. We are not responsible for their privacy practices. Please review their policies separately.

9. Children's Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect data from children.

10. International Data Transfers

If you are located outside India, please note that your data may be transferred to and processed in India or other jurisdictions. We take steps to ensure adequate data protection measures are in place.

11. GDPR Compliance (if applicable)

If you are an EU resident:
• CapsAi acts as a data processor when handling user-uploaded videos.
• You can request a Data Processing Agreement (DPA) by emailing support@capsai.co
• For GDPR-related requests, contact us directly.

12. Changes to This Policy

We may update this Privacy Policy periodically. If we make significant changes, we will notify you by email or via the site. The new policy will be effective 7 days after posting.

13. Contact Us

For questions or concerns about this Privacy Policy, please email us at:
📧 support@capsai.co