Privacy Policy
Privacy Policy
Last updated: 30 Jun 2026
This Privacy Policy explains how CapsAI collects, uses, stores, and protects information when you visit https://capsai.co and use our services.
Business Information
CapsAI is owned and operated by CapsAI.
Registered Business Name: CapsAI
Official Website: https://capsai.co
Support Email: [email protected]
1. Information We Collect
We may collect personal information such as your name and email address when you create an account or contact us.
We may also collect usage data including IP address, browser type, device information, pages visited, time spent, and interactions with the site.
If you upload videos or related files to use our services, we may store and process that content to provide transcription, captioning, editing, and export features.
2. How We Use Your Information
We use collected data to operate and improve our services, personalize the product experience, monitor usage patterns, communicate with you, prevent fraud, enforce our terms, and comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share it with service providers such as hosting and analytics partners, legal authorities when required, or as part of an acquisition, merger, or business transfer.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, remember preferences, and understand site usage. You can control cookies through your browser settings.
5. Data Security
We take reasonable security measures to protect your data. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. User Rights
Depending on your location, you may have rights to access, update, delete, restrict, or transfer your data, and to withdraw consent where applicable.
To exercise these rights, email [email protected].
7. Data Retention
We retain data only as long as needed to provide the service, maintain operational records, and satisfy legal or security requirements.
8. Third-Party Services and Links
Our site may include third-party links, integrations, or embedded content. Their practices are governed by their own privacy policies.
9. Children's Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal data from them.
10. International Data Transfers
If you access CapsAI outside India, your information may be transferred to and processed in India or other jurisdictions where our providers operate.
11. GDPR Requests
If applicable, CapsAI may act as a processor for uploaded user content. For GDPR-related requests or DPA questions, contact [email protected].
12. Changes to This Policy
We may update this policy from time to time. Material changes may be communicated through the site or by email, and the updated version becomes effective after posting.
13. Contact Us
For questions or concerns about this Privacy Policy, email [email protected].